Payments and Discounts
Payment is required prior to the start of class. There are occasionally discounts available and we can offer a discount for siblings: please ask.
Withdrawals and refunds
Refunds are not generally given for withdrawal unless the withdrawal happens prior to the class running. If we have to cancel a class (either the entire term or individual classes), we will reimburse you (or offer you an opportunity to use a credit towards further classes if you prefer). Note that this policy may be flexible if you have an extraordinary situation: such as a family emergency. If this applies to you, please contact us to discuss.
Sicknesses and Makeups Policy
Please stay home when your child (or you) are not feeling well. Illnesses including vomiting, fever, and diarrhea should be clear for 24 hours before returning to class. I
Inclement Weather Policy
In case of inclement weather, we will follow the schedule for the the Toronto District School Board (elementary schools). Please check the listing of school closings online or on TV/ radio on the morning of your class. If the local public schools are closed, our classes are canceled.
Visitors in Class
We welcome family members and special visitors! Please let us know in advance so that we can come prepared!
East Toronto Music Therapy respects your privacy and will never share, sell, or rent your personal information with third parties for their promotional use. We do send out a e-newsletter which goes to anyone who has subscribed. If you prefer not to receive the e-newsletter at anytime, you may unsubscribe via a link at the bottom of the email and you will be removed from the mailing list.
Photographs in Class
You may take photos of your child in class if the photo only shows your child and yourself. If you would like to take photos that include others, please check in advance to make sure people are comfortable having themselves or their children photographed. Please do not post any photos of other children on social media without specific permission from their parents. We will never include you or your child’s photographs in our materials or on social media without your written permission. We do not mind if you take and share photos of us: if you do so please tag East Toronto Music Therapy!